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Frequently Asked Questions

Everything you need to know about working with us.

How do retainers work? pricing

You purchase a block of hours each month (starting at 20 hours for $1,600). We track time transparently and provide weekly reports. Unused hours don’t roll over, but you can adjust your plan month-to-month after the first 3 months.

What’s your tech stack? tech

We build with React and TypeScript on the frontend, Go on the backend, and PostgreSQL for the database. For infrastructure, we use Docker and typically deploy to Hetzner or your own servers. This stack is fast, reliable, and cost-effective to run.

How do you handle communication? process

You’ll have direct access to the engineers working on your project via Slack or Discord. No ticketing systems, no project managers in between. We also do weekly video calls to demo progress and gather feedback.

What if the project scope changes? process

It happens, and we’re flexible. For fixed-price projects, we’ll discuss the change, estimate the impact, and provide an updated quote before doing any additional work. For retainers, we simply adjust priorities.

Do you work with early-stage startups? general

Yes, we love working with startups. Our retainer model is perfect for early-stage companies who need senior engineering help but aren’t ready to hire full-time. We’ve helped several startups go from idea to launched product.

What happens after the project is done? process

Every project includes 90 days of bug fixes and support. After that, you can continue with a maintenance retainer, or we hand off the codebase with full documentation. Either way, you own the code completely.

What’s included in the retainer? pricing

All retainers include dedicated development hours, direct communication channels, source code ownership, GitHub access, infrastructure access, monthly progress reports, and architecture documentation. You also get a 30-day cancellation notice period.

Can I change tiers? pricing

Yes, you can upgrade or downgrade your retainer tier at any time with 30 days notice. We’ll prorate the billing for the current month and adjust for the following period.

What happens to unused hours? pricing

Unused hours do not roll over to the next month. However, we’re flexible with scheduling—if you need more hours one month and fewer the next, we can discuss adjusting your tier or bundling work across projects.

How do I cancel? pricing

We require 30 days notice to cancel. During that period, we’ll complete any in-progress work, provide documentation, and ensure a smooth handoff of your codebase and infrastructure.

What’s not included? pricing

Retainers don’t include design work, 24/7 emergency support, or third-party service costs (hosting providers, domains, external APIs). These can be added as needed at their respective rates.

Do you offer one-off projects? pricing

Yes! For projects with a defined scope, we offer fixed-price development starting at $25K. Contact us to discuss your project requirements and timeline.

Why move away from AWS? infrastructure

AWS bills can be unpredictable and expensive, especially as you scale. Self-hosted infrastructure on providers like Hetzner gives you significant cost reduction, better performance, predictable billing, and full control. We handle the migration with zero downtime.

How long does a migration take? infrastructure

Infrastructure migrations typically take 2-6 weeks depending on complexity. We start with a staging environment, test thoroughly, then do a zero-downtime production cutover. You’re involved at every step.

What about backups and monitoring? infrastructure

Every infrastructure setup includes automated daily backups, Prometheus metrics, and Grafana dashboards. You’ll have full visibility into your system’s health and performance.

Do you work with other technologies? tech

We specialize in React + Go + PostgreSQL because we know it inside and out. This focus means faster delivery, fewer bugs, and better long-term maintainability. If your project requires different tech, we can recommend trusted partners.

Why PostgreSQL? tech

PostgreSQL is the most advanced open-source database. It’s rock-solid, feature-rich, and handles everything from simple CRUD to complex queries and JSON data. It’s also free and has excellent tooling.

Can you work with our existing codebase? tech

Yes, we can take over existing projects or integrate with your current systems. We’ll start with a code audit to understand the architecture, then provide recommendations before starting work.

How do you estimate timelines? process

We break projects into specific features and estimate each one conservatively. For fixed-price projects, we add buffer time. For retainers, we prioritize features and adjust scope based on your monthly hours.

What does your typical week look like? process

For retainers: we work on your priorities, track time transparently, and send weekly updates with demos. For projects: we follow a sprint-like cadence with weekly check-ins and bi-weekly demos.

Do you sign NDAs? general

Yes, we’re happy to sign NDAs and other standard agreements. We take confidentiality seriously and can work within your security requirements.

Still have questions?

We are happy to help. Reach out and we will get back to you within 24 hours.

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